Contact Us
Got a question about a listing, spotted something that needs updating, or just want to flag your own experience with a sweeps coin casino? This page tells you how to reach the Sweepstakes Casinos team and what we can (and can't) help with.
How to Reach Us
The quickest way to contact us is by email at [email protected]. We read every message and try to reply within a couple of business days, though it can take a little longer during busy periods. Please give us as much detail as you can — the name of the operator, a screenshot, or a link to the page you're asking about all help us respond faster and more accurately.
What We Can Help With
- Corrections to listings — welcome offers, eligible states, or terms that have changed since we last checked
- Questions about how our ratings and rankings work
- Feedback on your own experience signing up, redeeming Sweepstakes Coins, or using an operator's support line
- General questions about how the sweepstakes model works, including Gold Coins, Sweepstakes Coins, and the no-purchase-necessary entry method
- Suggestions for operators or topics we haven't covered yet
What We Can't Help With
Sweepstakes Casinos is an independent review and comparison site — we don't operate any of the platforms listed here, and we can't access, manage, or make changes to your account on any of them. If your query is about a specific account issue, we're not the right people to solve it. Here's where to go instead:
- Account access, verification, or redemption problems — contact the operator directly through the support channel listed on their own site or in your confirmation email. Every operator we cover handles identity checks and payouts differently, and only they can look up your account.
- Billing or purchase disputes — reach out to the operator's support team, or your payment provider if a charge looks incorrect.
- Password resets, login trouble, or technical bugs — these need to go through the platform in question, not through us.
If you're unsure which operator to contact or can't find their support details, let us know and we'll point you in the right direction where we can.
Before You Ask: A Few Common Questions
A lot of the messages we get are about how sweepstakes casinos work in general, rather than about a specific operator. If you're wondering whether these platforms operate legally, what "no purchase necessary" actually means, or how prize redemption works, our About Us page covers our approach to reviewing these sites, and our Responsible Gambling page has resources if you or someone you know needs support around gaming habits. Our Terms and Conditions page covers how we use and present the information on this site.
One thing worth repeating: availability of sweepstakes casinos varies by state, and laws in this space change fairly often. If you're asking us whether a particular platform is available where you live, the most reliable answer will always come from that operator's own terms page, since eligibility lists can shift without much notice.
Sending Us a Tip or Update
Sweepstakes casino offers, eligible states, and Sweepstakes Coins packages change regularly, and we rely partly on reader tips to keep our coverage current. If you've noticed a welcome offer that's expired, a state that's been added to or dropped from an operator's eligibility list, or anything else that looks out of date on this site, send it over — even a short note with a link goes a long way toward keeping the information here accurate.